e2 affiliate-'s
Privacy Policy —
Your Data Is Our Responsibility

1 Introduction & Acknowledgment

Welcome to e2 affiliate's Privacy Policy. e2 affiliate is a world-class online gaming and Sports Betting platform for members in Bangladesh. We believe protecting every member's personal information is our ethical responsibility.

This Privacy Policy explains what types of information e2 affiliate collects, how it is stored, the purposes for which it is used, and how it is kept secure. By using the e2 affiliate website or mobile app, you agree to this Privacy Policy.

2 What Information We Collect

E2 affiliate only collects information necessary to provide its services. Below is an overview of the types of data collected:

3 How We Collect Your Data

E2 affiliate collects information through the following methods:

• Direct Provision: Information you provide directly when registering, logging in, completing KYC verification, or contacting support.
• Automatic Collection: Information collected through cookies, log files, and similar technologies during your use of the platform.
• Payment Processor: Information regarding transaction confirmations from payment partners such as bKash, Nagad, Rocket, and others.
• Identity Verifier: Identity verification information provided by an approved third-party verifier as part of the KYC process.

4 Purpose of Data Use

E2 affiliate uses collected data only for specific, legitimate purposes. Your information is used for:

• Account Management: For registration confirmation, login security, and account recovery.
• Transaction Processing: To ensure accurate processing of deposits, withdrawals, and bonus distributions.
• Identity Verification: To complete age verification and KYC, as required by legal obligations.
• Fraud Prevention: To detect suspicious activity and keep accounts secure.
• Customer Support: To assist with troubleshooting and provide support.
• Service Improvement: To analyze user experience and improve the platform.
• Responsible Gaming: Identifying patterns of excessive gaming to provide support to members.
• Legal Compliance: To meet regulatory and compliance requirements.

5 Data Sharing Policy

E2 affiliate does not sell, rent, or trade your personal information. However, certain data may be shared in the following limited circumstances:

• Payment Partner: Only the necessary transaction data is shared with payment providers such as bKash, Nagad, and Rocket solely for processing transactions.
• KYC Verifier: Only verification-related data is shared with authorized third parties for identity confirmation purposes.
• Legal Obligations: To comply with court orders or lawful demands from government regulatory authorities.
• Fraud Prevention: For investigations conducted with international anti-fraud organizations.

6 Cookies & Tracking Technologies

E2 affiliate uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Performance Cookies: Used to analyze platform performance. Data is collected anonymously.
• Functionality Cookies: Used to remember your preferences such as language or theme.
• Marketing Cookies: Used to display relevant promotions. You can disable these at any time.

7 Security Measures

E2 affiliate applies industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
• Firewall Protection: Advanced firewalls are in place to protect servers against external attacks.
• Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Data Backup: Your data is backed up across multiple secured servers.
• Access Controls: Only authorized personnel may access data, and only to the extent required.

8 Data Retention Period

E2 affiliate does not retain data beyond what is necessary. Retention periods by data type are as follows:

• Account Information: For the duration of the active account and up to 5 years after closure, as required by law.
• Transaction Records: Up to 7 years in accordance with financial regulations.
• KYC Documents: 5 years after account closure, as required by regulatory obligations.
• Gaming History: Up to 2 years for active accounts.
• Support Contact: Up to 1 year after resolution.

9 Your Rights

As an e2 affiliate member, you have the following rights regarding your personal information:

10 Minor Protection

E2 affiliate strictly prohibits use of the platform by anyone under 18. Our commitment to protecting minors includes:

• Age is verified at registration, and a national ID is required during the KYC process to confirm eligibility.
• E2 affiliate never collects information from anyone under 18. Any such data, if discovered, is deleted immediately.
• If parents have concerns, they can reach us at [email protected].

11 Privacy Policy Updates

E2 affiliate may update this Privacy Policy as needed. When changes are made:

• Members will be notified via email or an on-platform notice before any significant policy changes take effect.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of the platform after any policy update will be considered acceptance of the revised terms.
• If you do not agree with the updated policy, you may request to close your account.

12 Contact & Complaints

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact e2 affiliate:

• Email: [email protected] — responses are typically sent within 24 hours.
• Live Chat: Get instant assistance via 24/7 live chat on the platform.
• Bangla Support: Our support team provides full assistance in Bengali.

Any data protection complaint submitted to e2 affiliate will be investigated and responded to within a maximum of 30 days. We take every complaint seriously and remain fully committed to resolving each one.